Our Team

Three decades of channel expertise, on every continent your partners operate on.

ChannelPROS™ was built by people who have spent their careers inside the exact problem it solves — not a software team that studied the channel from the outside.

People who've done this on the ground,
in every region your partners are in.

Harald Horgen
Harald Horgen
Founder & CEO

Harald is an acknowledged expert in helping software companies develop the right channel strategy and expand into new markets. With 30 years of global experience, he has learned what it takes to build successful channels.

As President and founder of The York Group International, working with clients in more than 20 countries, the lessons from hundreds of engagements — across everything from mainframes to SaaS and AI — are distilled into ChannelPROS™.

A native of Norway who has lived and worked in France and Canada, he now calls Bellevue, Washington home.

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Kevin Rhone
Kevin Rhone
North America

Kevin is a channel strategy and development veteran with more than 25 years of experience in technology, including leadership roles as President/CEO at SmartTime Software, Practice Lead at the Enterprise Strategy Group (ESG), IPED (The Channel Company), and The York Group International.

With a special focus on channel partnering strategy and execution, his deep operating experience spans client and channel partner relationships, business development, field sales, and operations on a global level.

MBA in Finance/Operations from Northeastern University; BS/Engineering from Bucknell University.

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Melanie Schoebel
Melanie Schoebel
Europe

Melanie brings extensive expertise in customer experience, cross-cultural communication, and presentation skills.

She has spent 30+ years building partnerships that matter — from scrappy startups to global giants like Mastercard and Microsoft. A native German who spent 18 years in the USA and now calls Spain home, she brings a truly international lens to every deal, every market, and every relationship.

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Francois Triegaardt
Francois Triegaardt
Africa

Based in Cape Town, Francois has worked in IT for over 30 years. An engineer by training, he started his career with IBM in large-account sales and systems, then managed the IT consulting division for an international consulting firm before starting his own business.

His investments span systems development and integration, mainframe brokering, and IT services for the enterprise market. He has a comprehensive understanding of local and major international markets, working with ISVs and distribution partners around the world across both inbound and outbound sales and marketing.

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Asem Galal
Asem Galal
Middle East & Turkey

Based in Dubai, Asem has more than 30 years of experience guiding software companies to revenue growth in the Middle East, with corporate roles at Microsoft, HP, and McAfee as they expanded their partner networks in the region.

Co-founder and Managing Partner of Galal & Karawi, he brings deep expertise to the intersection of AI and business model transformation. Asem is frequently interviewed on Al Jazeera and CNBC on AI, mobile computing, social media, and IT security trends.

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Eva Schönleitner
Eva Schönleitner
Senior Advisor

Eva is a senior executive business leader in B2B SaaS and operational technology, with expertise in scaling companies internationally and accelerating growth through strategic partnerships.

She collaborates with VC and growth equity firms advising hardware, software, and industrial companies on growth strategy, and serves on boards as a non-executive director. Her career includes CEO and President of Crate.io, Global VP Partnerships at Smartsheet and ABB, VP of Product Strategy and Product Marketing at Sage Software North America, and an 11-year tenure at Microsoft across sales, channel, and product roles in the US and Europe.

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Talk to the team who's lived this problem.

Book a 30-minute demo. We'll show you what ChannelPROS™ finds in your partner data — and what it takes to turn dormant partner relationships into net-new ARR.

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30 minutes. No sales pitch. Just the product.